Terms of Service

Some customers access the Services under a separate written agreement signed by Motn — for example, an enterprise order form, master services agreement, data processing agreement, or a signed amendment to these Terms (each, a “Negotiated Agreement”).

Precedence. If you have entered into a Negotiated Agreement with Motn, that agreement governs your use of the Services and prevails over these Terms — and over any conflicting click-through or in-product terms — to the extent of any conflict. These Terms continue to apply to the extent they are not inconsistent with your Negotiated Agreement.

Use on behalf of others. Unless a Negotiated Agreement provides otherwise, or you are using the team features described in Section 5, you may use the Services only for your own account and not on behalf of, or for the benefit of, any third party. A Negotiated Agreement may grant broader rights — including the right for you, your affiliates, and your clients to use the Services in connection with services you perform for your clients.

Authority. If you accept these Terms or a Negotiated Agreement on behalf of a company or other legal entity, you represent that you are authorized to bind that entity, and “you” refers to that entity.

We may update these Terms from time to time. If we make material changes, we will notify you by updating the effective date above, posting a notice on the Services, or sending you an email. Changes take effect when posted unless stated otherwise. If you continue to use the Services after changes take effect, you accept the updated Terms. If you do not agree, stop using the Services.

Our Privacy Policy explains what personal data we collect, how we use and share it, the AI subprocessors we rely on, and your choices and rights. It is incorporated into these Terms.

Age. You must be at least 13 years old to use the Services, and at least 18 (or the age of majority where you live) to purchase a paid plan or enter a binding contract on your own behalf. If you are under 18, you may use the Services only with the involvement of a parent or guardian.

Account. Motn uses passwordless, magic-link sign-in. You are responsible for maintaining access to the email address associated with your account and for all activity that occurs under your account. Notify us promptly of any unauthorized use.

Accurate information. You agree to provide accurate information, to keep it current, and not to impersonate anyone or misrepresent your affiliation with any person or entity.

Motn offers team workspaces that let members of the same organization use the Services together. Teams are associated with a business email domain.

Joining. If your organization has enabled domain joining, you may be added to your organization’s team automatically when you sign in with an email address on that domain. When you are a member of a team, other members can see your name, email address, avatar, role, and join date, and shared team resources (such as the team Kit and brand guidelines) are visible to the team, as described in our Privacy Policy.

Team owners. The person who creates a team is its owner and the billing contact. Team owners represent that they are authorized to manage the team on behalf of their organization, and are responsible for their team’s configuration — including domain-join settings — and for their members’ compliance with these Terms.

Team plans. Teams may be provisioned under agreed plan terms — including plan level, token allowances, seat limits, and invoice billing — arranged with Motn. While your account is on a team plan, plan changes are managed through your team owner rather than individual self-service checkout; individual token-pack purchases may remain available.

Negotiated Agreements. Teams operating under a Negotiated Agreement are governed by that agreement as described in Section 1, including for data processing, confidentiality, and client-work rights.

You agree not to misuse the Services. You will not, and will not allow anyone else to:

• →infringe or violate the intellectual property, privacy, publicity, or other rights of any person;
• →violate any applicable law or regulation, including export-control, sanctions, and data-protection laws;
• →create, upload, or distribute content that is unlawful, defamatory, harassing, hateful, deceptive, or that depicts unlawful acts, extreme violence, or sexual content involving minors;
• →generate content intended to impersonate a real person or deceive others, or non-consensual intimate or misleading deepfakes;
• →attempt to access another user’s account or any non-public part of the Services, or probe, scan, or breach security or authentication measures;
• →scrape, crawl, or harvest data from the Services except as expressly permitted, or place an unreasonable load on our infrastructure;
• →reverse engineer, decompile, or attempt to extract the source code, models, weights, or training data underlying the Services, except where this restriction is prohibited by law;
• →use the Services, or Output, to build, train, or improve a competing product or AI model;
• →resell, sublicense, or provide the Services to third parties except as permitted by a Negotiated Agreement; or
• →remove or obscure any proprietary notices.

We may investigate suspected violations and take any action we consider appropriate, including removing content and suspending or terminating accounts.

Your Content. “Your Content” means everything you submit to or create with the Services — including prompts and other inputs (“Inputs”), uploaded images, video, audio, and brand assets, URLs you ask us to analyze, your projects and canvas data, and the media and code generated for you (“Output”).

Ownership. As between you and Motn, you keep all rights you have in your Inputs. To the extent permitted by law, and subject to third-party model providers’ terms and others’ rights in similar material, you own the Output you generate with the Services, and Motn assigns to you any rights it may have in that Output. You are responsible for Your Content.

License to operate the Services. You grant Motn a worldwide, non-exclusive, royalty-free license to host, store, reproduce, modify (for technical purposes such as formatting and transcoding), display, and transmit Your Content, and to share it with our subprocessors, solely to operate, provide, secure, and improve the Services for you. This license ends when you delete Your Content or close your account, except for content you have made public and for copies retained for a limited time for backup, legal, or safety purposes.

Public and shared content. If you publish a template, share a public canvas link, or otherwise make content public, you grant other users the rights described in those features, such as the ability to view and remix it. Generated and uploaded assets may be served from public (but unlisted) URLs; do not place anything you need to keep strictly confidential into the Services without a Negotiated Agreement.

Your representations. You represent that you have all rights necessary to submit Your Content and to grant these licenses, and that Your Content and your use of Output do not violate these Terms, any law, or any third-party right.

The Services use generative artificial intelligence, including models operated by third parties, to produce Output from your Inputs. You acknowledge and agree that:

• →Output may be inaccurate, incomplete, biased, or otherwise inappropriate, and you must review and verify it before relying on it;
• →Output is not professional advice and should not be used as a sole source of truth;
• →Output may not be unique — similar Inputs from other users may produce similar Output, and you have no rights in other users’ Output;
• →some models are operated by third parties under their own terms, and we make no representations about their training data or the originality of their Output; and
• →you are responsible for evaluating Output for your use case and for any disclosures required when content is AI-generated.

Your responsibility. You are solely responsible for your Inputs and for how you use Output.

No training on Your Content. Motn does not train, fine-tune, or develop any generalized artificial-intelligence, machine-learning, or large-language model using Your Content or Output. Motn does not train its own foundation models on Your Content.

Subprocessors. We use third-party AI providers to generate Output. We do not authorize these providers to use Your Content or Output to train, fine-tune, or improve any model intended for use by parties other than you. The AI providers we access directly operate under commercial or enterprise terms that contractually prohibit training on customer content. Where we access a model through an inference aggregator, we disable storage of the request inputs and outputs in the aggregator's request history for each generation, and we do not authorize the aggregator or the underlying model provider to train on Your Content; content files needed to perform a generation may be transiently hosted on the provider's infrastructure to process and deliver it. The categories of AI providers we use are described in our Privacy Policy.

Aggregated and de-identified data. We may create and use aggregated or de-identified data — which cannot reasonably be used to identify you or reconstruct Your Content — to operate, secure, analyze, and improve the Services.

Feedback. If you choose to give us feedback or suggestions about the Services, we may use them without restriction and without any obligation to you.

Plans and tokens. The Services are offered through free and paid plans. Paid plans and certain features consume “tokens” (credits). Token allowances, rollover limits, and prices are described on our pricing page and may change.

Billing. Payments are processed by our third-party payment processor, Stripe, Inc. By purchasing, you authorize us and Stripe to charge your selected payment method for all applicable fees and taxes. Motn does not store full payment-card numbers.

Auto-renewal. Paid subscriptions renew automatically at the end of each billing period at the then-current rate until you cancel. You can cancel or change your plan in your account settings; cancellation takes effect at the end of the current period.

Refunds. Except where required by law or expressly stated, fees are non-refundable, and tokens and one-time purchases (including per-project export unlocks and lifetime deals) are non-refundable once granted.

Promotions and referrals. We may offer promotional codes, discounts, and creator or partner referral programs. Promotions may carry additional terms, are not redeemable for cash, and may be modified or withdrawn at any time. If you arrive through a referral link, we may attribute your visit and purchases to the referring creator as described in our Privacy Policy.

Price changes. We may change prices, plans, and token costs on a going-forward basis. We will communicate material changes to recurring prices before they take effect.

The Services — including the software, our designs, text, graphics, and trademarks (including the “Motn” name and logo) — are owned by Motn or its licensors and are protected by intellectual-property laws. Except for the rights expressly granted to you, we reserve all rights. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Services.

The Services rely on and may link to third-party services — for example, AI model providers, payment processing, hosting, storage, and analytics. Your use of those services may be subject to their own terms and privacy policies, and we are not responsible for them.

By you. You may stop using the Services and close your account at any time by contacting us at hi@motn.ai.

By us. We may suspend or terminate your access if you breach these Terms, if required by law, or to protect the Services or other users. We may also modify or discontinue features.

Effect. On termination, your right to use the Services ends, and we may delete Your Content, subject to our Privacy Policy and any Negotiated Agreement. Provisions that by their nature should survive — including ownership, fees owed, disclaimers, limitations of liability, indemnification, and dispute resolution — will survive.

THE SERVICES AND ALL OUTPUT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT OUTPUT WILL BE ACCURATE OR MEET YOUR REQUIREMENTS. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS, SO SOME OF THESE MAY NOT APPLY TO YOU.

TO THE FULLEST EXTENT PERMITTED BY LAW, MOTN AND ITS AFFILIATES, AND THEIR RESPECTIVE OFFICERS, EMPLOYEES, AND SUPPLIERS, WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, REVENUES, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID MOTN FOR THE SERVICES IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US$100).

These limitations apply even if a remedy fails of its essential purpose, and do not limit liability that cannot be limited under applicable law. A Negotiated Agreement may set different limits, which will control for that customer.

You will indemnify and hold harmless Motn and its affiliates, and their officers, employees, and agents, from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to Your Content, your use of the Services, your violation of these Terms, or your violation of any law or third-party right. We will use reasonable efforts to notify you of any such claim, but a failure to do so will not reduce your obligations.

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES DISPUTES TO BE RESOLVED BY BINDING INDIVIDUAL ARBITRATION AND WAIVES YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN CLASS ACTIONS.

Informal resolution. Before starting an arbitration, you agree to first try to resolve the dispute informally by contacting us at hi@motn.ai, and both parties will negotiate in good faith for at least 30 days.

Arbitration. Except for claims that qualify for small-claims court and claims for injunctive relief to protect intellectual property, any dispute arising out of or relating to these Terms or the Services will be resolved by binding arbitration administered by JAMS under its applicable rules, before one arbitrator, seated in New York, New York, conducted in English. Judgment on the award may be entered in any court of competent jurisdiction.

Class-action waiver. Disputes will be resolved only on an individual basis. Class, collective, consolidated, and representative actions are not permitted. If this waiver is found unenforceable, the rest of this arbitration section will be void.

Opt-out. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing hi@motn.ai with your account email and a clear statement that you opt out of arbitration.

Negotiated Agreements. If you have a Negotiated Agreement, its dispute-resolution and governing-law terms control over this section to the extent they conflict.

These Terms, and any dispute arising out of or relating to them or the Services, are governed by the laws of the State of New York and applicable U.S. federal law, without regard to conflict-of-laws rules. Subject to the arbitration section above, the state and federal courts located in New York, New York will have exclusive jurisdiction over any dispute not subject to arbitration, and you consent to their jurisdiction and venue.

We respect intellectual-property rights and respond to notices of alleged copyright infringement under the Digital Millennium Copyright Act (DMCA). We may remove infringing content and terminate repeat infringers. To submit a notice, contact our designated agent at hi@motn.ai and include the information required by 17 U.S.C. § 512 — identification of the copyrighted work and the allegedly infringing material and its location, your contact details, a statement of good-faith belief, and a statement under penalty of perjury that you are authorized to act on the owner’s behalf.

• →Entire agreement. These Terms, the Privacy Policy, and any Negotiated Agreement are the entire agreement between you and Motn regarding the Services.
• →Severability. If any provision is found unenforceable, it will be limited or removed to the minimum extent necessary, and the rest will remain in effect.
• →No waiver. Our failure to enforce a provision is not a waiver of our right to do so later.
• →Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets.
• →Force majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control.
• →Notices. We may provide notices by email or within the Services; you may send notices to hi@motn.ai.
• →Relationship. The parties are independent contractors; these Terms create no agency, partnership, or joint venture.